Customer Testimonials
The team here was fantastic! Very welcoming and personable. I never felt pressured to buy. They were happy to answer all my questions as well as make sure all the information they had to give was clear and accurate. I would absolutely recommend these folks to anyone seeking out a new or used vehicle. Thank you South Burlington Mazda team!
Our experience at South Burlington Mazda was exemplary. This contrasts with our experience in THREE other Mazda dealers (where we met sloth, indifference, lack of knowledge, and, even, stupidity). Refreshing, indeed--and they had the model we wanted (which we bought). The place was tidy, friendly, welcoming, and instantly we felt we would be treated as if we mattered, like the mature, responsible adults we are. Our salesperson, Marissa, was just swell: patient, careful, friendly, competent, and blessed with a sense of humor. Mr Olsen the manager and his wife (bookkeeper) took the time to make things clear, respond to our ...
Didn't call the feds on me <3
Everything was done and quickly and perfectly easy easy process
Super friendly staff, quick service, and good waiting room
Purchased my truck from Autosaver Max a few years back, have had nothing but great interactions with them regarding the service department and scheduled maintenance. Always professional and satisfied with work done
Fast and friendly service. I could not have been more satisfied.
My appointment was on time- and finished on time! How great! And the work was fantastic
Very timely to get me in for service appointment. Issue was addressed and taken care of right away. Friendliest and most professional staff that I have encountered at a car dealership. Definitely have earned my business and will use this dealership when I’m in the market for a new vehicle.
Much better than my last experiences under the new management. The new staff member at the front desk was more friendly and gave me an accurate estimate on how long my service would take :). I highly appreciate good communication skills while I'm waiting for a time consuming task.
It was my second time purchasing my car from South Burlington Mazda. Great customer service with knowledgeable employees. Shout out to Laird Stanard ! Laird had been very helpful, knowledgeable and he quickly responded to all the questions I had. Also thank you Celeste and Chris! Highly recommend coming here to buy your car!
I was wondering about how the service would be after I had purchased at PJs then to find out that they closed. I couldn’t be happier with the service at South Burlington Mazda!
Super nice and fixed my flat tire easily!
Great experience! The thought of going to a dealership always stresses me out but the atmosphere there is very easy going. Laird was easy to talk to and very helpful with all the questions i had.
Service department here is excellent.
Everyone is friendly and helpful. The service seems to be excellent (I’m a newbie here).
It was a very welcoming and clean area that supplied its customers with snacks while they are waiting on there vehicles. My first experience was great because they were very respectful and told me anything I needed to know before getting car worked on.
Had my oil changed recently and it was quick and painless. The service rep. was very friendly and my car was left just outside the door after they were done. It was only a oil change, but with a friendly efficient staff, what more could you ask for in a service?
I had a WONDERFUL experience at South Burlington Mazda yesterday (6/30/21)! Chris, Celeste, and Eric made the process of buying a car an easy, relaxed, and enjoyable one. From the family-feel of the dealership's atmosphere, to the laughs, to their commitment in working with the customer rather than only being focused on the sale - it was something I hadn't experienced before at any other dealership. I never felt pressured, pushed, or talked into anything. They worked within my boundaries and never stuck a toe out of them 🙂 I will be back in the future and I HIGHLY recommend ...
As good a car buying experience as you’ll get. Worked with both Tom and Chris in sales and although we had a little bit of confusion it was soon ironed out. Celeste found me a good rate from a local company for financing too. In this sellers market they were pretty competitive on pricing for my purchase.
They are very professional and very friendly. I have nothing but positive things to say. Good experience.
Recently purchased a '21 CX-9 from this dealership. It was the most laid back experience I have had at a dealership. They went out of their way to find exactly what we were looking for. They also delivered the vehicle to our house for a test drive. We will definitely be upgrading our other Mazda here when the time comes.
Had a great experience buying my new CX-5 at South Burlington Mazda. From start to finish it was easy and stress free. Eric was very helpful through the whole process. I would recommend anyone looking to buy a Mazda to check out South Burlington Mazda!
I would just like to think Laird and everyone that helped me yesterday! They all are so helpful and informative and passionate making sure I picked the car that was best for me! I would like to think you guys so much for everything and staying late to help me!! This is a great location to purchase a car or leases!!
I'm so happy with my new 2021 Mazda CX-30! Thank you so much to South Burlington Mazda team for making my dream real!
Laird is very nice friendly and helpful with my car purchase. The service is excellent. Thank you 😊
Phenomenal experience! We had so much fun! They were honest, let us spend our time looking at vehicles and didn’t push anything higher end. They were focused on what would actually be the best fit for us! This was huge because we just came from a different dealership and I had to ask multiple times to get my own keys back after they evaluated my trade-in. These guys gave me my keys back right after they were done looking at my truck. They gave me a very good and reasonable offer on my trade in and worked with us ...
Eric Dow and everyone at South Burlington Mazda made the purchase of my 2021 cx-5 painless. Eric was extremely knowledgeable and very pleasant to work with. Thanks again!
Very friendly, prompt and attentive.
I am so happy with my Mazda3 Hatchback! Thank you to Eric and the South Burlington Mazda Team. Your first stomper service is wonderful. I felt so welcomed every time I stopped in!
Nice new Mazda Dealership in South Burlington, VT. Convenient location. Super friendly staff. Expedient regularly scheduled maintenance for 60k 2018 Mazda CX-5. Will return.
Great welcoming staff. Let me try out all the cars and were very receptive to my needs. Would recommend buying a car here.
I liked the little dog.
Best dealership!
Friendly staff. Went above and beyond to make the sale for our budget. Very accomodating. Feel they looked out for us as customers. Love our car thanks so much Chris and Celeste.
Everyone here is really great - flexible, patient, understanding. Always trust they are telling it straight & not upselling. Really awesome place for service - nice waiting area w/ coffee & WiFi!
My fob was dead and I forgot to ask for a replacement battery when I went in for an oil change, but when I got home and out of habit hit the lock button, they had already changed it! Thats excellent customer service. Always a pleasure to take my car here.
Everyone at the South Burlington Mazda was very helpful and curteous. I would definitely recommend them to any car buyers
The staff at Burlington Mazda have always been very friendly and accommodating. The service department is fast and efficient. If I’ve had questions after my appointment they have gotten someone to help me.
Great, personalized service! Highly recommend!
Ryan was very helpful and determined to get my wife and i in a good vehicle 24 hrs later im driving a 2017 gently used Mazda. Thanks Ryan
Great service department!
Professional, friendly and efficient. Really appreciated the experience.
What a wonderful group they all were. They got me the the car I wanted for an amazing price and an interest rate worth bragging about! Eric, Celeste and Chris were top notch I'll never buy a car anywhere else. A+
Very professional, friendly and caring in the service department esp. Kyle and Charlie. Keep up the great job.
If you are looking for a new car or suv? You need to stop buy and check out the expert sales staff at south Burlington mazda. From the general manager to all the wonderful sales people. Laird thanks. Best vehicle I have ever had and they made it painless and zero pressure.
Loved the way my service was handled, very detailed, and the correspondence with me on my vehicles' condition was very timely, friendly and professional! Thanks again guys for all you do to keep us on the road and driving safe!!!
Kyle and the crew really took care of my NB Miata!! Super friendly and easy to communicate with. Highly recommended!!
I love my new Mazda3, great deal on the trade in, friendly customer service. Eric Dow was very helpful and professional through the whole process.
Marissa was great to work with - professional and accommodating. Great experience at South Burlington Mazda.
Friendly, efficient service department. Best experience I’ve had in years.
One of the easiest dealerships I have ever worked with. extremely low pressure and went out of their way for any accomodations we requested. They also took no time at all to find us exactly what we were looking for. Looking forward to purchasing future vehicles from here.
Great purchasing experience; never any pressure to buy anything, just help/guidance trying to find the right car.
Knowledgeable quick to the point on service ! 😷
Easy to schedule online, quick, efficient, friendly staff
Great service good people wouldn't hesitate to buy another car from them all they wanted to do is make sure I was happy with what I bought Hurricane Chris are great guys recommend it to anybody
Chirs and Eric went way out of there way to make sure I was happy and wanted the truck I got great place I recommend add South Burlington Mazda for anyone who wants great service and friendly staff very helpful Bob R.
SB Mazda was able to get everything done I asked quickly and found a few things that needed to be fixed too. They now have videos of your car to show you what's wrong, which is helpful.
I believe I got a reasonably good deal on my new car, and was quite comfortable dealing with Ryan, the genl mgr and the finance mgr. I took a lot of time looking at financing options and they were very helpful and patient as I considered what was best for me.
I had contacted them through fb messenger and he contacted me back really fast we had some issues with documents going through properly or the banks not excepting certain ones and then thought bank statement was going to work out and had to drive 1.22 mins back home to grab another paperwork but got it all sorted out and I was able to drive away same day with my new van I love it so much ❤
Eric was fantastic and really helped me understand my options. I am really pleased I chose to buy from South Burlington Mazda and can’t recommend Eric and the team enough. Thanks for the sweet ride!
As a South Burlington Automaker customer I would like to thank to all employees for their attention, service and professionalism. Certainly I recommend to everyone this company.
Laird and Chris, We’re both very helpful cordial and professional both in person and email and phone correspondence . They worked hard to earn my business from bottom line price to trade in values. Have left an open open door for us in terms of questions that may come up. They built a relationship. I would not hesitate to recommend them to friends or family! Thanks again Laird!! Regards, Dominic
Fast , reliable service
Eric was incredible...I am a pain to deal with, and I was buying an older Porsche to boot. It had a couple quirks but overall its a nice car. Eric went miles beyond the average sales person. This car being 200 miles away from me, was a stretch for my search circle, so he did all he could to ease my concerns. He took pics before detailing, after buffing and up on the lift it went. Camera in hand he took pics of what I asked. He and the dealership allowed my wife and I a half hour drive (thats ...
While I was in the process with them trying to figure out how to fit an extended warranty and tires all into my price point was very stressful, but Tom always called me to give me updates and he always tried to make sure I was happy. When Tom told Chris the head manager I believe all the details Chris called me, and said if you get the extended warranty we will give you the tires. I was very happy and pleased knowing that they all wanted to help me anyway possible. That day I picked my car up and ...
We had such an amazing experience purchasing our cx 9. Tom, was very nice, laid back and there was no pressure what do ever. All employees were super friendly and the overall atmosphere was of no stress! I highly recommend this dealership and also Tom!
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